TO BE A CASE MANAGER IN CHILD CARE SERVICES
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More and more is talked about a degradation of the social workers` status in Romania, who are extremely necessary yet absent in structures such as schools. Different actions conducted by CNASR (National College of Social Workers in Romania) try to reviveAbstract
More and more is talked about a degradation of the social workers` status in Romania, who are extremely necessary yet absent in structures such as schools. Different actions conducted by CNASR (National College of Social Workers in Romania) try to revive and improve the framework of social workers` activity but mostly they aim for the social acknowledgement they deserve. In this context, I would like to underline the numerous roles a case manager needs to take as a specialist in coordinating interventions with children separated from their families. Another aspect worth highlighting is the competences and qualities a social workers needs when trying to fulfil these roles. In situations when each case is actually a child`s life and future, the pressure caused by too many cases and poor remuneration are not reasons to compromise the quality of intervention.
Starting with public support and advocacy, mediation between agencies and people und ending with case monitoring and closure, the case manager plays a leading role in drafting the intervention measures along with his/her team. S/he successfully supports an activity, which has an ending, namely a happy child with his family or a new family for the child.
The complexity of case management process and the importance of properly assumed interventions by a whole team call for exquisite qualities of case managers. They coordinate a whole procedure and are responsible for decision-making and actions taken during case investigation.Â
In this paper, I would like to capture some of the roles taken by a case manager and to develop a profile by highlighting the qualities required by such roles.References
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*** Law 272/2004 regarding the protection and promotion of child rights
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