Algerian National Culture and TQM
AbstractThe literature on total quality management confirmed that the national culture has an effect on total quality management implementation. The aim of this study is to compare the Algerian national culture and the TQM culture. The results indicated that not all the national culture dimensions are appropriate for TQM implementation in the Algerian context: the collectivism dimension is appropriate, the power distance and uncertainty avoidance dimensions are not appropriate.
Chin, S. C., Pun, K. F. (2002). A proposed framework for implementing TQM in Chinese organizations. The International Journal of Quality & Reliability Management 19 (2/3): p. 273-294.
Dobbins, R. (1995). A failure of methods, not philosophy. Quality Progress 28(7): p. 31-33.
Hofstede, G. (1980). Culture’s consequence: International differences in work-related values, Sage, Thowsand Oaks, CA.
Hofstede, G. (1991).Culture and organizations: software of the mind, Mc Graw-Hill, New York, NY.
Juran, J. M. (1993). Made in USA: A renaissance in quality. Harvard Business Review 71(4): p. 42-50.
Kanji, G. K., Yui, H. (1997). Total quality culture. Total Quality Management 8(6): p. 417-428.
Kumar, M. R., Sankaran, S. (2007). Indian culture and the culture for TQM: a comparisons. The TQM Magazine 19(2): p. 176-188.
Largosen, S. (2002). Quality management in Europe: a cultural perspective. The TQM Magazine 14(5): p. 275-283.
Lau, R. S. M., Anderson, C. A. (1998). A three dimensional perspective of total quality management. The International Journal of Quality & Reliability Management 15(1): p. 85-98.
Mercure, D., Harricane, B., Seghir, S., Steenhaut. A. (1997).Culture et gestion en Algérie, Harmattan, Paris.
Ngowi, A. B. (2000). Impact of culture on the application of TQM in the construction industry in Botswana. International Journal of Quality & Reliability Management 17(4/5): p. 442-452.
Perry, C. (1997). Total quality management and reconceptualising management in Africa. International Business Review 6(3): p. 233-243.
Pike, J., Barnes, R. (1996). TQM in action a practical approach to continuous performance improvement, Chapmam & Hall.
Sousa-Poza, A., Nystram, H., WEIBE, H. (2001) .A cross-cultural study of the differing effects of corporate culture on TQM in three countries, International Journal of Quality & Reliability Management 18(7): p. 744-761.
Tata, J., Prasad, S. (1998). Cultural and structural constraints on total quality management implementation. Total Quality Management and Business Excellence 9(8): p. 703-710.
Vermeulen, W. (1997). Cultural change: crucial for the implantation of TQM. Training for Quality 5(1): p. 40-45.
Yen, H. J., Krumwide, D. W., Sheu, C. (2002). A cross-cultural comparison of top management personality for TQM implementation. Total Quality Management 13(3): p. 335-346.