Importance given to the reasons for sport participa- tion and to the characteristics of a fitness service
Abstract
The main motives for sports participation in Portugal are: health improve- ment (67%), relaxation (32%) and better physical appearance (28%) (Euro- pean Commission, 2014). Regarding fitness activities, gym location (close to home or workplace), price and flexible schedules are the main characteristics when deciding the place for sports practice (Cracknelll, 2015). The present study has two aims: to analyse the importance given by the clients to the reasons for fitness participation and to assess the importance given to the characteristics of a fitness service. Forty-five fitness clients, which were also university students, participated in this study. Regarding the first objective, health related motives [adopt a healthy lifestyle (M=6.18) and improve health (M=6.09)] were the most important. Regarding the second objective, facil- ity hygiene and cleanliness (M=6.33) price (M=6.27) good technical sup- port (M=6.20) and a diversified schedule (M=6.16) are the factors to which most importance is given. This research supports Franco, Pereira and Simões (2008) and Campos (2015) statements, arguing that, gym and health club owners should consider the importance given by the clients to the facilities’ characteristics and their motivations for sports participation.
Â
References
Almeida, L., & Freire, T. (2003). Metodologia da investigação em psicologia e educação (3a ed.). Braga: PsiquilÃbrios.
Barreira, C., & Carvalho, A. (2007). A realidade portuguesa do conforto em instalações de fitness. O que mudar? Revista Motricidade, 3(2), 69-8.
Campos, F. (2015). A qualidade do instrutor em atividades de grupo de fitness. Tese de Doutoramento não publicada, Univer- sidade de Trás-os-Montes e Alto Douro (UTAD) - Vila Real.
Cracknelll, K. (2015). Health Club Management Handbook.
The essential resource for health and fitness professionals. Hertfordshire: Leisure Media.
EC (2014). Special eurobarometer 412. Sport and physical ac- tivity. Bruxelas: European Union.
Fermino, R., Pezzini, M., & Reis, R. (2010). Motivos para a prática de atividade fÃsica e imagem corporal em frequentado- res de academia. Revista Brasileira de Medicina do Esporte,
(1), 18-23.
Franco, S., Pereira, L., & Simões, V. (2008). Dropout motives in exercise. Presented at the Congress of European College of Sport Science, Estoril - Portugal.
Grönroos, C. (2000). Service management and marketing: a customer relationship management approach. New York: John Wiley & Sons.
IHRSA (2010). European health club report: the size and scope of leading markets. Boston: IHRSA.
Litwin, M. (1995). The survey kit: how to measure survey reli- ability and validity. Thousand Oaks: SAGE.
Porter, M. (1998). Competitive advantage creating and sustain- ing superior performance. New York: Free Press.
Tuckman, B. (2005). Manual de investigação em educação (2a ed.). Lisboa: Fundação Calouste Gulbenkian.
Zeithalm, V., Berry, L., & Parasuraman, A. (1996). The behav- ioral consequences of service quality. Journal of Marketing,
(2), 31-46.