Assertive Communication Skills in Universities
doi>10.24250/JPE/1/2020/EMS
Keywords:
counselling centres; university; students; assertive communication; efficiency;Abstract
The university environment is one of the most important areas where future professionals can learn how to develop their assertive communication skills. Assertive communication can represent a chance for open communication that helps university students to become more efficient in dealing with others around them, getting better relationships. Developing assertive communication skills, university students will be able to reduce stress from their relationships with tutors, colleagues, administrators, librarians, etc. A very important aspect for them in this relationship is to learn how to stand up for their rights as students, as friends, as citizens, etc. University students with assertive communication skills also gain a better understanding of self-criticism and constructive criticism without developing a sense of self-importance. Developing assertive communication skills during university period, they are going to perform to their full potential, and to start their career in a new, successful manner. The main scope of this paper is to identify international and national universities which promote on their website interventions to develop their students’ assertiveness and the articles about effectiveness of such interventions. We identified numerous international universities but just a few national universities with assertiveness interventions programmes on their website. Also, we identified a large number of studies about assertiveness interventions, conducted with human medical students, but none in other domains with a rather high level of stress, too - educational or military.
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