AN ASSESSMENT OF STUDENTS’ PERCEPTION ON SCHOOL SERVICES IN NIGERIAN PRIVATE UNIVERSITIES: EVIDENCE FROM AL-HIKMAH UNIVERSITY
<doi>10.24250/jpe/1/2022/YS/FFB/ABG/</doi>
Keywords:
Perception, School Services, Private University, DescriptiveAbstract
As contained in the National Policy on Education, adequate provision of school services in the
university system is meant to enhance the level of students’ academic career, retention, academic
progress and counselling towards attainment of educational goals. This study was conducted to
evaluate students’ perception on school services in Al-Hikmah University, Ilorin, Kwara State,
Nigeria. The study adopted descriptive survey. Three hundred and eighty-one respondents were
used for the study from seven faculties in Al-Hikmah University. Students’ Perception on
School Services Questionnaire (SPSSQ) was used for data collection. Two research questions
were raised and answered to guide the conduct of the study. Descriptive statistics of frequency
counts, percentages, mean and standard deviation was used to analyze the demographic
information of the respondents and to answer the research questions raised. Findings showed
that the level of students’ perception on academic services, guidance and counselling services,
admission services, health services, power supply services and library services in Al-Hikmah
University, Ilorin was high and that of extra-curricular services and internet services was low.
Based on the findings, it was recommended among others that the management of Al-Hikmah
University should improve on the school services for students in the areas of extra-curricular
services and internet services so that effective teaching and learning could be improved on
students’ academic achievement.
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