ENHANCING ONLINE COMMUNICATION SKILLS IN EDUCATION:A REVIEW OF CURRENT DIGITAL CHALLENGES AND OPPORTUNITIES FOR TEACHERS AND STUDENTS

Abstract

This review article highlights the critical need to develop
online communication skills among both students and teachers
in the context of remote educational processes. The COVID-19
pandemic forced an abrupt transition to online teaching,
requiring teachers and students alike to adapt their
communication practices and enhance their digital
competencies. For some educators, this shift posed significant
challenges, as they were unprepared for the demands of online
instruction. Additionally, students from underprivileged areas
faced difficulties in participating effectively due to limited access
to necessary technology. This paper aims to outline the key
advantages and challenges of online communication in
educational contexts, while emphasizing the importance of
strengthening online communication skills for both educators
and students in light of current digitalization trends in education.
Developing these competencies will enable educators and
students to navigate digital environments more effectively,
fostering adaptability and resilience in an increasingly
technology-driven educational landscape. I believe that fostering
awareness and understanding of the need to develop online
communication skills is essential—not only due to the continuous
changes in the educational system and rapid technological
advancement but also to ensure professional readiness for future
challenges that may restrict face-to-face interaction with
students. Online communication is crucial for both teachers and
students, serving not only as an efficient means of information
exchange but also as a viable alternative to traditional
education.